Privacy Policy

Last updated: January 2025

Your Privacy Matters: We are committed to protecting your privacy and handling your data responsibly. This policy explains how we collect, use, and protect your information when using Advi.

1. Information We Collect

Personal Information

When you create an account or use our services, we may collect:

  • Name and email address
  • Account credentials
  • Payment information (processed securely by third parties)
  • Profile information you choose to provide

Usage Information

  • Documents and queries you upload or submit
  • Search history and interaction patterns
  • Feature usage and preferences
  • Device information and IP address
  • Browser type and version

2. How We Use Your Information

We use your information to:

  • Provide and improve our AI legal research services
  • Process your documents and queries
  • Manage your account and subscriptions
  • Send you service-related communications
  • Provide customer support
  • Ensure security and prevent fraud
  • Comply with legal obligations

3. Document and Query Privacy

Important: We understand the sensitive nature of legal documents. Your documents and queries are processed securely and are not used to train our AI models or shared with other users.

  • Documents are processed only for your specific requests
  • We implement encryption for data in transit and at rest
  • Access to your data is restricted to authorized personnel only
  • You can delete your documents and data at any time

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in these circumstances:

Service Providers

We work with trusted third-party providers for services like payment processing, cloud hosting, and customer support. These providers are bound by confidentiality agreements and can only use your data for specified purposes.

Legal Requirements

We may disclose information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to appropriate privacy protections.

5. Data Security

We implement comprehensive security measures to protect your data:

  • End-to-end encryption for sensitive data
  • Secure cloud infrastructure with regular security audits
  • Multi-factor authentication options
  • Regular security training for our team
  • Incident response procedures

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

  • Account information: Until you delete your account
  • Documents and queries: You can delete these at any time
  • Usage logs: Typically retained for 12 months
  • Financial records: As required by law (typically 7 years)

7. Your Privacy Rights

You have the following rights regarding your personal information:

Access & Portability

Request a copy of your personal data in a portable format

Correction

Update or correct inaccurate personal information

Deletion

Request deletion of your personal data

Opt-out

Unsubscribe from marketing communications

8. Cookies and Tracking

We use cookies and similar technologies to improve your experience:

  • Essential cookies: Required for basic functionality
  • Analytics cookies: Help us understand usage patterns
  • Preference cookies: Remember your settings and preferences

You can control cookies through your browser settings, though this may affect some features.

9. International Data Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

  • Standard contractual clauses
  • Adequacy decisions where applicable
  • Other legally recognized transfer mechanisms

10. Children's Privacy

Advi is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly. This policy is made for the upcoming version of the app.

11. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service. Your continued use of Advi after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Forgesaas Software Labs Private Limited
Privacy Officer
Kaniampurth
Kizhumury P O
Ramamanagalam
Ernakulam

Email: privacy@useadvi.com
Support: support@useadvi.com
Website: https://useadvi.com